Products

Refund Policy

Your satisfaction matters to us, and we want every purchase to meet your expectations. Please take a moment to read our Returns and Refunds Policy before completing your order.

General Policy

We follow the requirements of Australian Consumer Law, which means you are entitled to a refund, replacement, or repair if a product has a major fault, is not as described, or is not fit for its intended purpose. Returns or refunds are not available for change-of-mind purchases, customer error, or damage caused through misuse.

Eligibility for Returns

For eligible items, products must be unused, unopened, and in their original condition and packaging. Any issues must be reported to us within 7 days of receiving your order, and the item must be returned within 14 days from the initial contact. Please reach out to us at kawaiikollectable@gmail.com with your order number and a clear description of the issue before sending anything back.

Refunds

If your return is approved, your refund will be issued to your original payment method. We will notify you by email once the refund has been processed. Shipping fees are non-refundable unless the return is due to an error on our part, such as sending an incorrect or faulty item.

Return Shipping

Customers are responsible for the cost of returning any eligible items. We strongly recommend a tracked shipping service, as we cannot guarantee the safe arrival of returned parcels without tracking.

Need Help?

If you have any questions about our returns process or whether your item qualifies, you can contact us at kawaiikollectable@gmail.com.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

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Products

One Piece Card Game - Carrying On His Will OP-13 Booster Box [Japanese]

One Piece Card Game - Egghead Crisis EB-04 - Japanese

One Piece Card Game - OP-15: Adventure on KAMI’s Island Booster Box [Japanese]

One Piece Card Game - Royal Bloodline OP-10 Booster Box [Japanese]

One Piece Card Game - The Azure Sea's Seven OP-14 Booster Box [Japanese]

One Piece Card Game - The Future 500 Years From Now OP-07 Booster Box [Japanese]

One Piece Card Game - The New Emperor OP-09 Booster Box [Japanese]

One Piece Card Game - Twin Champions OP-06 Booster Box [Japanese]

One Piece Card Game - Two Legends OP-08 Booster Box [Japanese]

Refund Policy

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Products

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One Piece Card Game - Carrying On His Will OP-13 Booster Box [Japanese]

One Piece Card Game - Egghead Crisis EB-04 - Japanese

One Piece Card Game - OP-15: Adventure on KAMI’s Island Booster Box [Japanese]

One Piece Card Game - Royal Bloodline OP-10 Booster Box [Japanese]

One Piece Card Game - The Azure Sea's Seven OP-14 Booster Box [Japanese]

One Piece Card Game - The Future 500 Years From Now OP-07 Booster Box [Japanese]

One Piece Card Game - The New Emperor OP-09 Booster Box [Japanese]

One Piece Card Game - Twin Champions OP-06 Booster Box [Japanese]

One Piece Card Game - Two Legends OP-08 Booster Box [Japanese]

Refund Policy